NEW DUO MOBILE VERIFICATION CODE
Information Technology Services (ITS) is implementing additional security features to Duo Mobile Two-Factor Authentication (2FA) to improve protection against phishing attacks.
Beginning in May, ITS began a phased rollout to turn on Duo verification codes for push notification. This update improves security by requesting users to input a three-digit code in addition to selecting the “Deny” or “OK” button on the Duo app. The change requires deliberate action by users before allowing access to their accounts and data.
The change addresses ‘push fatigue,’ which occurs when users casually approve a Duo push, even if they did not request it. The addition of the verification code protects users from approving login requests they did not make and helps keep their accounts and information safe.
For details on what to expect and what the Duo verification codes look like, please see the ITS website.
If you have questions or need assistance, please contact the ITS Support Center at 703-993-8870 or support@gmu.edu.
MESA to M365 Migration
ITS is migrating the current enterprise file storage system, MESA M: Drive to Microsoft 365 (M365) by Sunday, June 30.
As a reminder, a survey has been sent to all shared drive administrators that will inform their department’s migration experience. If the survey is not completed by Friday, June 14, ITS will automatically migrate the department’s data to M365.
To provide additional support, ITS is holding weekly office hours and training via the Collaboration Collective MS Team – MESA Migration Project channel. Join the space for dates and times of the next session. For project details, visit the MESA to M365 Roadmap.